What TrueRock does

The capabilities behind the trust.

Managed AI is the fifth thing you deliver — alongside desktops, networks, email and collaboration. TrueRock gives you the intelligence to govern it, and to make Microsoft 365 do more than it does out of the box.

The governed lane gives every client five things no Microsoft 365 SKU ships below E5:

  • SecureOne sanctioned lane behind Microsoft sign-in — staff stop pasting into consumer AI.
  • PrivateIsolated and metered per client — one tenant’s data never crosses into another’s.
  • ContainedSecrets redacted or blocked before a prompt ever reaches a model.
  • Cost-controlledThe right-cost model for every question — control spend without losing quality.
  • CitedAnswers over the client’s real Microsoft 365, every claim sourced.

Wherever your Microsoft licensing is

Have Copilot, E5, or Agent 365? TrueRock reads their richer signals — Purview sensitivity labels, advanced hunting, agent telemetry — and amplifies them into governance you can act on across every client.

Don’t have them? TrueRock delivers many of the same important capabilities on the Microsoft 365 you already run: automatic classification of sensitive data, data-loss-prevention intelligence, a governed corporate AI workspace, AI-agent and shadow-AI governance, and grounded answers over your clients’ own Microsoft 365 content.

Microsoft gives you the platform. TrueRock gives you the intelligence to govern it — at whatever tier you’re on.

Shadow AI

Find the AI your team is already using — on their work accounts.

People adopt AI faster than anyone approves it. TrueRock reasons over what apps are actually connected to each tenant and tells you which are AI tools, what they can read, and who let them in — then names the one person who is the hotspot across multiple tools, and the org-wide consent that opened a hole for everyone. Catching what a keyword list would miss.

Runs on BasicStandardPremiumE3

+Defender for Business <b>not required</b> — but if a client has it, TrueRock also sees which company laptops are reaching AI sites.

Data protection

Protect data on every M365 tier — even the ones that ship without DLP or labeling.

Business Basic and Business Standard ship with no sensitivity labeling, no DLP, no Conditional Access. Business Premium adds labels but still no auto-classification. TrueRock supplies the classification and protection intelligence at every tier — and names the exact users a lesser license leaves exposed.

Runs on BasicStandardPremiumE3

+E5 <b>not required</b> — but if a client has it, TrueRock consumes Purview labels and can push auto-label policies at scale.

Managed AI

A governed AI assistant that reasons across your mail, calendar and company files — on any M365 tier.

One branded, single-sign-on lane where the assistant reasons across what your team actually works in — emails, calendars, and SharePoint and OneDrive documents — to answer grounded questions and triage the day’s inbox. It ranks the inbox by what needs you, with a reason for each, connects the meeting to the thread and the file behind it, and drafts replies for review. Secrets are redacted before a prompt ever reaches the model — so nothing leaks, not even to the AI, every message is metered per client, each question runs on the right-cost model so a client’s AI spend stays controlled, and a human sends every reply. You resell it per seat as a managed service.

Runs on BasicStandardPremiumE3

+Every conversation and triage metered per client → a monthly invoice line a flat per-seat AI license can’t give you.

Agent governance

See every AI agent across all your clients — ranked by what it can reach.

One inventory of every app and agent identity in every tenant — including the Copilot Studio and Power Automate agents your clients built themselves — each scored on its real permissions, its owner, and whether it’s dormant. Great without Agent 365; sharper when the signals are there.

Runs on BasicStandardPremiumE3

+Agent 365 <b>not required</b> — but if a client has it, richer agent signals feed the same governance model.

Licensing

Let the license fund the fix.

TrueRock reasons over each tenant’s licenses, usage, security gaps and compliance — and balances four moves: reclaim waste, close security gaps, drive adoption, and upsell only when it genuinely helps. Not a blanket upsell bot.

Runs on BasicStandardPremiumE3

+The more add-ons a tenant has, the richer the advice — at the same flat TrueRock cost.

Compliance

Compliance you can prove, not just organise.

Map a tenant’s real configuration to the frameworks that matter — CIS, NIST CSF, HIPAA, Essential 8, PCI, GDPR, SOX — drill every control down to the evidence behind it, and hand your client a cyber-insurance-ready report.

Runs on BasicStandardPremiumE3
Daily driver

Know what changed — and ask anything, with every answer cited.

See exactly what changed in a tenant since last week, per client, so nothing drifts unseen. And ask plain-English questions across all your tenants — every answer grounded in the real environment and cited back to its source, because "the model said so" doesn’t survive a client review.

Runs on BasicStandardPremiumE3
And the rest of the toolkit

Everything else a modern MSP runs — in one place.

On the roadmap

Being built next.

We only put a capability on the previous pages once it’s real. These are the ones we’re building — named honestly, not sold early.

Coming

Deep Research

Cited answers reasoned over each client’s own Microsoft 365 content, with a confidence badge on every claim.

Coming

Drive it from any AI client

Reach the governed assistant — triage, drafting, and answers over your Microsoft 365 content — from your team’s own AI tools, with the same isolation, redaction and per-client metering.

Coming

The assistant that prepares your day

The day’s inbox triaged and replies drafted before you arrive — you review and send. It never sends anything on its own.

Coming

Unified governance dashboard

Author one content rule; enforce it across data, AI chat and agent actions from a single view.

Coming

Real-time exposure remediation

Catch a risky external share the moment it happens on Business Basic or Standard — and revoke it in near real time, on the tiers that ship without DLP or labeling.

Coming

Apply the fix, with approval

Go beyond recommending — apply the label, close the share, or correct the config in one click, with your sign-off.

Coming

More frameworks & PSA auto-ticketing

Additional compliance frameworks and automatic ticket creation in ConnectWise / Autotask / HaloPSA.

See it on your own tenants

Start with a free exposure check.

No access required — see a domain’s public Microsoft 365 posture in seconds, then connect a tenant to see the full picture.