Pricing

One platform. One switch.

A fixed platform you resell as governed Microsoft 365 security — and Managed AI you switch on per tenant, metered and capped, so you turn it on only where you want it. No per-seat AI tax. No bill shock.

~85%of MSPs manage fewer than 100 Microsoft 365 tenants
~40tenants managed by the median MSP
~25users in a typical client tenant

TrueRock is priced for the book most MSPs actually run. Sources: Kaseya 2024 MSP Benchmark Survey (n=984); U.S. Census SUSB.

Fixed platform

The security practice you resell.

One predictable price by the size of your book. Governed posture, sensitive-data classification, blast-radius, cited compliance reports, licensing advisor, shadow-AI, AI-agent inventory, and Ask TrueRock across every client — with AI switched off, it's already a complete, resellable product.

  • Priced by your tenant band, not per seat
  • Every plan inherits everything beneath it
  • Works on any Microsoft 365 SKU, from Business Basic up
Managed AI — the switch

Turn AI on, per tenant, only where it pays.

A capability inside the platform you flip on for a client when you want it: a governed corporate AI lane, Managed-AI agents, the content gate, cost-aware model routing, and AI Watch. When it's on, it meters against an allotment and caps hard. When it's off, it costs nothing — the choice stays entirely yours.

  • Metered usage → your margin, your markup
  • Right-cost model per question → the client's AI cost stays controlled, with the savings shown
  • Off by default per tenant — zero AI cost until you switch it on
  • Familiar model: a base line plus optional, capped data
No bill shock

Metered AI, without the runaway invoice.

Usage-based AI only works if neither side can get surprised. So the guardrails are on by default — for you and for us.

1

An allotment, per plan

Each plan includes a pool of AI usage sized to real work — most tenants never leave it.

2

A hard cap that holds

Cross the ceiling and the lane stops with an honest "usage limit reached" — never a silent overage.

3

Prepaid packs, per-agent caps

Need more? Add a prepaid pack. Autonomous agents carry their own quota so one workflow can't run up the bill.

Plans

Priced for the book you manage.

From a read-only look across your whole portfolio to a co-managed, regulated-vertical practice. Every plan starts with a free 7-day trial.

Discover

Read-only across your whole book

See your security posture across the whole portfolio before you commit. All 9 blades, the 7 base frameworks, and agent inventory in read-only.

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  • All 9 posture blades — read-only
  • 7 core compliance frameworks
  • AI-agent inventory + posture score

Growth

Scales with your tenant band

The full platform for growing MSPs. Interactive across all 9 blades and 7 base frameworks, with reporting (PDF + DOCX), change tracking, the runbook engine, email alerts on findings and drift, and community Dial-a-Lifeline expert Q&A.

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  • Everything interactive across all 9 blades
  • Reporting engine — PDF + DOCX, 8 templates
  • Change tracking + the runbook engine
  • Email alerts on findings & drift
  • Community Dial-a-Lifeline expert Q&A

Premium

Scales with your tenant band

For MSPs with regulated-vertical clients who want the enterprise tier. Everything in Professional, plus a private expert marketplace of pre-vetted senior MVPs, co-managed Dial-a-Lifeline deliverables, custom framework additions, a 99.9% SLA, multi-region data residency, and quarterly business reviews. Books over 200 tenants: talk to us.

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  • Everything in Professional, plus —
  • Private expert marketplace — pre-vetted senior MVPs
  • Co-managed Dial-a-Lifeline deliverables
  • Custom framework additions
  • 99.9% SLA + multi-region data residency
  • Quarterly business reviews

All plans inherit every feature of the plans beneath them. "Tenants" are your clients' Microsoft 365 organizations; "seats" inside the product are your own technician logins. Managed AI is the optional metered switch described above.

Lead from solid ground

Get pricing for your book.

Tell us how many tenants you manage and whether you want the Managed-AI switch. We'll size the plan and the allotment to your practice — no per-seat AI tax, no bill shock.